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Emergency Information

Is your pet in need of emergency medical care? Call us for immediate assistance. If your pet requires a service or specific care that we are unable to provide, we will refer you to the appropriate emergency hospital.  

What is considered an emergency?  

  • Severe bleeding or bleeding that does not stop after five minutes 
  • Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine 
  • Choking or difficulty breathing 
  • Inability to urinate or defecate  
  • Injury or trauma to the eye or the eye is cloudy  
  • Ingestion of a toxic substance  
  • Multiple or prolonged seizures or staggering  
  • Fractured bones  
  • Inability to move legs or becomes paralyzed  
  • Obvious signs of extreme pain or anxiety 
  • Becomes disoriented  
  • Heatstroke 
  • Unconsciousness or non-responsive 
  • Hit by a car or other traumatic accident  
  • Swollen, painful, or bloated abdomen  
  • Animal attack/bite  
  • Prolonged diarrhea or vomiting  

After-Hours Pet Emergencies

If an emergency occurs during business hours, please call us immediately so that we can assess the situation and recommend the best course of action for your pet.  

If the emergency occurs outside of business hours, please contact an emergency clinic near you. Some clinics may be busier than others so it is always good to call ahead.  


Central Texas Specialty and Emergency Hospital (South)
4434 Frontier Trail
Austin, Texas 78745

Pet Specialists of Austin
3901 Guadalupe St
Austin, Texas 78751

Austin Veterinary Emergency and Specialty 
Phone: 512-343-2837
7300 Ranch Road 2222
Austin, TX 78730 

New Braunfels

NB Animal Urgent Care 
Phone: 830-420-6719
280 N Business 35
New Braunfels, Texas 78130
HOURS: Monday, Tuesday, Thursday, Friday, and Saturday from 4:00 PM- 11:00 PM  

South New Braunfels

Allure Integrated Pet Specialists 
Phone: 210-874-2727
22525 N IH 35 Frontage Road
New Braunfels, Texas 78132  

San Antonio 

Mission Vet Specialty and Emergency 
Phone: 210-737-7373
8202 N Loop 1604 W
San Antonio, TX 78249 

Blue Pearl Stone Oak
Phone: 210-930-8383
503 E Sonterra Blvd. Ste 102
San Antonio, TX 78258